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Setting Up an Automated Follow-Up Message

Written by Ezgi Bilici
Updated over a month ago

After a call is completed, Honeit can automatically send a follow-up email to your contacts. It's a simple way to close the loop with a thank you or next steps without any manual effort.

You can enable this and edit the message template from your User Settings under Call 'Follow-up' Message.

A few things to keep in mind:

  • The call must be at least 5 minutes long for the follow-up to send.

  • The email will be sent from Honeit.

  • This is a global setting: the same message goes out for every call, across all projects and workspaces.

  • Because it applies universally, keep the message generic — a warm thank you or a general "we'll be in touch" works best.

Writing your follow-up message

You can personalize the message for each recipient using placeholders. Honeit will automatically fill these in with the right details when the email is sent.

Available placeholders:

  • %contactfirstname% — candidate's first name

  • %contactfullname% — candidate's full name

  • %yourname% — your name

  • %yourcompanyname% — your company name

For example, opening with Hi %contactfirstname%, and signing off with %yourname% gives every candidate a personal feel without any extra effort on your end.

Since this message goes out after every call, we suggest keeping the message generic.

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