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How Contacts are Stored Across Workspaces

Learn how contacts are managed across multiple Workspaces.

Ezgi Bilici avatar
Written by Ezgi Bilici
Updated over a year ago

The following pertains to users with multiple Workspaces.

When a contact is created (manually or automatically through a scheduled call), it is saved in two Workspaces:

  • Under the Workspace used to schedule the call

  • Your default Workspace (main account)

The default Workspace, linked to your main account, serves as a comprehensive hub, displaying ALL contacts from every Workspace. Contacts added to particular Workspaces can be distinguished by the corresponding Workspace logo.


Contacts within a specific Workspace (for example, ADP) will only display those contacts that have been added manually or through scheduling links associated with this Workspace.

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