Gmail
Occasionally, Gmail mistakenly sends emails to the Spam folder...
If you do not readily find an email from Honeit, Please check your Gmail Spam Folder:
To ensure you continue to get the emails you asked to receive, Create a Filter
If you find an email from Honeit in Gmail spam?
Open the email, please.
Click the 'Dots' button on the top right to reveal your choices.
Click Filter messages like this
Reply |
Forward |
Filter messages like this |
Click the button Create a filter to open your settings.
From the next menu, please check these options
Never send it to Spam |
Always mark it as important |
Also, apply filter to matching conversations |
Categorize as: Choose Category... |
Under the "Categorize as: Choose Category..."
Click the dropdown icon next to "Choose Category..."
Please select Primary in the next options menu.
Choose Category... |
Primary |
Social |
Updates |
Forums |
Promotions |
Click the blue Create filter button to save your settings
Now you will always see Honeit in your Primary Inbox tab!
Next, if the email remains open? Please mark the email as "Not spam"
- If you see an email from Honeit: Open the email, please.
- Click the button on the alert labeled Report Not spam
Why is this message in spam? It is similar to messages that were identified as spam in the past.
Report not spam
Outlook 365, Outlook 2003, Outlook 201
To ensure you continue to receive important emails in Outlook Office:
Please add Honeit to your list of "Safe senders" on Outlook:
- Right-click our email in your Inbox email list pane.
- On the menu displayed move your mouse over or tap Junk
- Click or tap on Never block sender in the menu that rolls out.
- The resulting popup will say:
- "The sender of the selected message has been added to your Safe Senders List."
- Click OK
To add sender to address book:
- Open the email
- Right-click on the from address
- Choose Add to Contacts option
Outlook.com
(Previously "Hotmail", "Live", "Windows Live" and "MSN")
In the new Outlook.com, you must click the Wait it's safe link if you find emails incorrectly identified as spam. Entering the email contact in the address book or contacts no longer whitelists the sender.
To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:
- Check the Junk folder. If you see the Honeit email in your Inbox
- Open the email from Honeit...
- Click the "Wait it's safe" link
Mark Sender as "Wait it's safe!
Honeit Software (*@honeit.com)
To: you@outlook.com
Microsoft SmartScreen marked this message as junk and we'll delete it after ten days.
Wait, it's safe! | I'm not sure. Let me check
Manually Add to Safe List
- Click gear the icon on the top right.
- Select Options in the drop-down list.
- On the Options page under Preventing junk email click Safe and blocked senders
- Click the link Safe Senders on the next page.
- Enter the email address Honeit.com in the text box.
- Click Add to list
- Honeit will now be added to your list of Safe senders
- Emails added to your Safe senders will not be delivered by mistake to your Junk folder.