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Troubleshooting

Please read this article if you're having trouble connecting to calls.

11 articles
Best Practices for taking Calls through your BrowserHow to be successful when using your browser for calls
Common audio issues and how to resolve them
Testing Your Network ConnectionCall troubleshooting and testing
Honeit Network Requirements and RecommendationsCall connectivity requirements
Call Connection TroubleshootingAre you having trouble with call or audio quality?
Understanding Network Test ResultsHow to troubleshoot your call connectivity
Important information about the new macOS Sonoma Update
What to do when a candidate doesn’t join a scheduled callKeep the interview moving with built-in direct dialing.
Understanding Spam FlagsHow spam flags happen and what Honeit does to help prevent them.
Why Your Instant Presentation Isn’t Generating (and How to Fix It)
Check your sound and mic in secondsNo audio? Participants can't hear each other?