🪄 How Instant Presentations Work
Instant Presentations depend on call highlights and transcripts to automatically create a candidate presentation.
When you create a highlight during the interview by clicking Start Recording and Stop Recording, Honeit saves a clip with a start time and end time, from which it generates a transcript and a summary.
The Instant Presentation feature uses:
The transcript
The summary from each clip
The content captured in each highlight
💡 If we don’t have enough content or clean timestamps, the system doesn’t have the information it needs to generate the presentation.
⚠️ Why You May See the “Spinning” Loader
For longer calls, it’s normal for processing to take a bit. But if you’ve waited an appropriate amount of time and it’s still not generating, it often means the highlights don’t contain the content AI needs to generate a presentation.
This can happen for a few very common reasons:
1. The Clip Is Too Short
A highlight that’s only a second or two long doesn’t capture enough audio for AI to work with. This usually happens when Start/Stop was clicked too quickly or the answer wasn’t fully recorded.
Too little audio = nothing to transcribe = no summary = no Instant Presentation.
What to look for:
The time range is extremely short
The transcript and summary sections are blank
2. The Clip Has No Relevant Content
Sometimes a clip is technically “long enough,” but the audio inside it doesn’t contain any usable answer — for example:
Silence
Small talk or filler
Dead air
A question without an answer
User clipped the wrong part of the timeline
In these cases, there is audio, but there’s nothing AI can intelligently summarize for the presentation.
In the example below, the clip is 33 seconds long but the transcript shows no data. Without actual response content, AI cannot generate a summary or presentation.
3. The Clip Has Overlapping Start/End Times
If two clips overlap too much or start before a previous one ends, AI can’t determine which content belongs where.
Example issues:
Clip A ends at 06:59, Clip B starts at 05:23
Time ranges jump backward
Start > End
End time before start time
4. The Clip Has Incorrect Start/End Times (Reversed or Mismatched)
Sometimes users mis-click when marking the highlight and create a clip where:
Start time is later than end time
End time cuts off before the real answer
Clip doesn’t match the real audio location at all
This results in empty transcript regions → nothing for AI to work with.
🔍 What to check if your Instant Presentation isn't generating
If the Instant Presentation keeps spinning:
1. Check the Start and End Times
Make sure each clip has:
A start time before the end time
A time range that actually covers the candidate’s answer
No overlap that jumps backward in the timeline
2. Check the Content
Ask yourself:
“Is there actual audio here? Did I capture the full answer?”
If there is no relevant content, AI cannot create a summary → the presentation will not generate.
3. Adjust Your Highlights if Needed
You can always:
Edit start/end times manually
Expand the range to capture the full answer
Delete and re-create a highlight if needed
Once your clips are clean, Instant Presentation should generate normally.
💡Pro Tip:
Just because a clip exists, does not mean it contains relevant content. Check the content before assuming the highlight contains the candidate’s full answer.
Still Seeing the Spinner?
In almost all cases, Instant Presentation issues are fixed by correcting your highlight timestamps or making sure your clips contain enough audio.
If your clips look correct and you're still experiencing issues, feel free to reach out to support@honeit.com.
Everything look fine? Then simply choose the second option which will allow you to first customize, then create your presentation.
