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How to Create and Use Message Templates
How to Create and Use Message Templates

How to create and use message templates in Honeit.

Ezgi Bilici avatar
Written by Ezgi Bilici
Updated over 7 months ago

Message templates are a breeze to create and used to efficiently communicate standard responses. Here's how:

How Create Message Templates:

  • Navigate to "Manage" β†’ "Message Templates"

  • Click "Create"

  • Choose a template type

    • Invitation for a Call: Used when sending a candidate an invitation to schedule a call with you via email from the Honeit platform.

    • Reschedule a Call Request: Used when sending a candidate a request to reschedule a call with you via email from the Honeit platform.

    • Sharing Call Highlights: Used when sending call highlights to recipients via email from the Honeit platform.

Enter the following:

  • Name of the template

  • Short description

  • Subject line

  • Include your message

  • Click Save

You can view, edit or add to your library of templates anytime.

When and Where to Use Message Templates:

1. When scheduling a call

  • Click "Scheduling" β†’ "Schedule a Call."

  • Enter candidate name, email and date/time of the call.

  • Choose from one of your template types set to "Invitation for a Call" in the dropdown menu.

  • Once the template loads, you can make any edits or changes necessary.

  • Click Schedule once you are ready to send the invitation.

  • Your message will be included in the email notification that Honeit will send to the candidate.

2. When requesting to reschedule a call

  • Click "View Details" of a scheduled call

  • Click "Reschedule"

  • Click "Send a Reschedule Request"

  • Choose from one of your template types set to "Reschedule a Call Request" in the dropdown menu.

  • Once the template loads, you can make any edits or changes necessary.

  • Click "Send" to send request.

  • Click "Send and Cancel" to cancel the existing call and send reschedule request

  • Your message will be included in the email notification that Honeit will send to the candidate.

3. When sharing candidate presentations/call highlights

  • Once you've create a candidate presentation, click the email button at the top

  • Choose from one of your template types set to "Sharing Call Highlights" in the dropdown menu.

  • Once the template loads, you can make any edits or changes necessary.

  • Click Send

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