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Best Practices for taking Calls through your Browser
Best Practices for taking Calls through your Browser

How to be successful when using your browser for calls

Nick Livingston avatar
Written by Nick Livingston
Updated over a week ago

Digital Phone Interviews

Phone conversations play an important part in recruiting and hiring. That’s why we are excited to bring interview conversations into the cloud with innovative VoIP (voice over IP) and digital phone interview technology. While you can use any desk or mobile phone to utilize the Honeit platform, we encourage interviewers to simply talk through their browser using their computer’s microphone!

No downloads are required to use Honeit, however to ensure great VoIP call quality, we recommend headphones, using the latest version of Chrome web browser and a strong internet connection. To help our customers optimize the quality of Honeit, we have compiled a list of best practices for Honeit users.

Network Connection

First and foremost, it’s important to have strong internet connection to get the very best call quality out of Honeit. While a hardwire connection to your router or network is optimal, a wireless internet connection will also work. Just make sure to limit any obstructions between you and the access point which may affect your connection speed thus reducing call quality.

We encourage you to test your network connection using this link.

Headsets

Using a wired headset can improve call quality, but is not required. We recommend using one of the following headsets. (Best to worst)

  1. Analog Headsets: These are 3.5 mm headphone and mic sets, not to be confused with cell phone headsets which do not offer the best connection when used on a PC. A dedicated headset for calls works the best.

  2. Wired USB headset: This is the runner-up for the best call experience.

  3. Bluetooth / Mobile phone headphones: As a last resort, these headphones will work but you may experience issues with call quality.

Web Browsers

We recommend using the latest version of the Chrome web browser when using Honeit. If you do decide to use a headset, make sure your browser automatically detects it since sometimes browser settings may default to your computer’s built-in microphone.

To test your web browser and microphone, please use this link.

Contact Us

Please don’t hesitate to contact us via chat or support@honeit.com.

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